FAQ

Frequently Asked Questions

What is Hive?


Hive is a live-native, social shopping app. Sellers host live streamed shoppable shows, shoppers watch and shop together!




Who is Hive for?


Anyone who wants to be a part of a more emotionally engaging and fun online shopping experience




Who sells on Hive?


Brands, product makers, designers...anyone with a good story to tell.




How do I become a seller on Hive?


Currently Hive seller accounts are by invite-only. Apply for yours here. We've compiled a starter kit and seller FAQ that are helpful to anyone who is interested in getting started with live selling.




How do I shop on Hive?


Currently our sellers are running invite-only shows. If you have received a show link, you will be able to watch and shop as well as create a shopping account. If you have not yet been invited to a show, join the waitlist for an account here.




What is your shipping and return policy?


We allow eligible returns up to 28 days post purchase, each seller sets their own shipping rate which is indicated on their profile and during shows. View our full T&C and privacy policy here.





Still have more questions?
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